Hello again everyone,
I’ve received more details about Selliva fees, and I must say they really surprised me. Please find the information below:
1. Dashboard Purchase Fees
When Applied: At the moment of purchase on the Dashboard.
Processing Fee (8%)
This fee covers the cost of payment processing and is paid directly to the payment provider (e.g., banks or credit card companies) for handling the transaction securely and efficiently.Service Fee (15%)
This fee supports the ongoing development and maintenance of the Sellvia platform. It covers services such as customer support, system updates, platform infrastructure, and overall service reliability.Deposit processing fee (9%)
Deposit Service Fee (19%)
2. Sellvia Ads Fees
When Applied: Fees are charged daily—either added to each charge or deducted from the top-up balance, depending on your plan.
Processing Fee (5%)
This fee is collected by third-party payment providers for securely processing your payments. It is an industry-standard charge and is not retained by Sellvia.Management & Service Fee (23%)
This fee supports the full management of your advertising campaigns. It covers ad account handling, strategy optimization, performance monitoring, and customer support.
3. Order Processing Fee
3.1 Amount: 7%
When Applied: Each time a customer processes an order.
Fee explained:
This fee ensures the ongoing efficiency and quality of our order fulfillment operations. It supports costs related to inventory handling, packaging, logistics coordination, and system reliability—allowing us to maintain high standards and seamless delivery processes.
3.2 Deposit Auto-processing fee: 15%
When Applied: Each time a customer places an order using their deposit balance.
Fee explained: This fee helps maintain the efficiency and quality of our automated order fulfillment operations.
4. Withdrawal Fee
4.1 Standard Withdrawal Fee
US Bank Transfer
Amount: 7% (minimum $10)
International Wire Transfer
Amount: 7% (minimum $30)
4.2 Express Withdrawal Fee
Express US Bank Transfer
Amount: 14% (minimum $30)
Express International Wire Transfer
Amount: 14% (minimum $50)
When Applied: When a customer withdraws funds from their account balance.
Fee explained:
This fee helps cover the administrative and technical costs involved in issuing payouts. It includes payment processing, fraud prevention, reconciliation, and maintaining secure payout systems—ensuring fast and reliable fund transfers for all users.
5. Sellvia Payment Gateway Fee
Amount: 7%
When Applied: When withdrawing revenue collected via the Sellvia payment gateway.
Fee explained:
This fee supports the secure and fully managed payment infrastructure we provide for accepting payments on your website. It covers transaction processing, fraud protection, compliance, chargeback handling, and ongoing technical maintenance—giving you a seamless checkout experience without needing third-party setups.
Other Fees
International Transaction Fee
This fee applies to orders placed with payment cards issued outside the United States. It covers additional cross-border processing and currency handling costs charged by international payment networks. The international transaction fee is 4% of the transaction amount.
Wallet Fee
This fee applies when a customer’s card payment cannot be completed and the system withdraws the required amount from the available Wallet balance (funds that become available after the 14-day order hold period). When any portion of a transaction is paid from the Wallet, an additional fee is charged on that Wallet-funded portion. The wallet fee is 4% of the amount paid from the Wallet.
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Here’s my structured analysis of Sellvia’s fee structure based on what they shared. I’ll break it down by category, explain the purpose, and highlight key considerations:
1. Dashboard Purchase Fees
Processing Fee: 8% → Paid to payment providers (banks/cards). Industry standard, but 8% is on the high side compared to typical ~2.9%–3.5% credit card processing.
Service Fee: 15% → Goes directly to Sellvia for platform maintenance, support, etc.
Deposit Processing Fee: 9%
Deposit Service Fee: 19%
Observation: The deposit-related fees (9% + 19%) are especially steep (total 28%). If you fund deposits often, this adds up quickly. Combined with the other two dashboard fees, you could be looking at over 50% of costs going to fees before even running ads or selling products.
2. Sellvia Ads Fees
Processing Fee: 5% → Payment provider cost. Again, higher than typical industry rates.
Management & Service Fee: 23% → For ad account handling and optimization.
Observation: A total of 28% fee on ad spend. This is significantly higher than standard agency fees (usually 10–20% of ad spend).
3. Order Processing Fees
Standard Order Fee: 7% → For fulfillment, logistics, and system upkeep. Reasonable in concept, but adds up on top of other charges.
Deposit Auto-processing Fee: 15% → Applied when orders use deposit balances. Very high for an “automated” function.
Observation: Between these two, orders using deposits face 22% extra in fees on top of dashboard and ad charges.
4. Withdrawal Fees
Standard Withdrawal
US: 7% (min $10)
International: 7% (min $30)
Express Withdrawal
US: 14% (min $30)
International: 14% (min $50)
Observation: Withdrawal fees are unusually high. Many platforms charge flat fees ($0–$30), not percentage-based plus minimums. At 14%, express withdrawals are very costly.
5. Sellvia Payment Gateway Fee
7% on revenue withdrawn through Sellvia’s gateway.
Covers fraud protection, compliance, etc.
Observation: Standard payment gateways (Stripe, PayPal) usually charge ~2.9% + $0.30. Sellvia’s 7% is more than double.
6. Other Fees
International Transaction Fee: 4% → Cross-border payment handling. Higher than the 1–3% typical with banks/cards.
Wallet Fee: 4% → When payments are pulled from the Wallet balance. Adds another layer of charges.
Overall Analysis
Sellvia charges multiple layered fees, many of which are higher than industry standards:
Payment processing (5–8% vs. ~3% industry norm).
Ad management (23% vs. ~10–20% elsewhere).
Deposit-related (up to 28%).
Order handling (7–15%).
Withdrawals (7–14% vs. flat fee industry norm).
Gateway use (7% vs. ~3%).
Extra 4% for international and wallet-related actions.
Compounding effect: If you’re using deposits, running ads, fulfilling orders, and withdrawing funds, you could easily lose 40–60% of your revenue to fees before even considering product cost and ad spend.
Transparency: While Sellvia explains what each fee covers, the structure is fragmented, with overlapping charges (e.g., deposit fees + order processing + withdrawal).
Key Takeaways
High overhead – Sellvia’s ecosystem is significantly more expensive than alternatives (Shopify, Stripe, PayPal, ad agencies, etc.).
Fees stack – Because charges hit at multiple touchpoints (purchase, ads, orders, withdrawals), effective margins shrink rapidly.
Best suited for high-margin products – Businesses with thin margins will likely find profitability unsustainable under this model.
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I'll give a scenario: $100 Product SoldLet’s assume:
You fund deposits via the dashboard
You run ads through Sellvia
You fulfill the order using Sellvia
You withdraw revenue through Sellvia’s gateway
Step 1: Funding Deposits
To get $100 worth of funds into your Sellvia account:
Processing Fee (8%) = $8
Service Fee (15%) = $15
Deposit Processing Fee (9%) = $9
Deposit Service Fee (19%) = $19
Total deposit fees = $51
So to have $100 available, you must pay $151 upfront.Step 2: Running Ads
Let’s assume you spent $30 on ads to generate this $100 sale.
Processing Fee (5%) = $1.50
Management & Service Fee (23%) = $6.90
Total ad fees = $8.40
So your effective ad cost = $38.40.Step 3: Order Processing
Order Processing Fee (7%) = $7
(or 15% = $15 if using deposits balance)
Let’s assume deposit balance → fee = $15
Step 4: Withdrawal
Now you want to withdraw your earnings:
Payment Gateway Fee (7%) = $7
Withdrawal Fee (US Standard 7%) = $7
Withdrawal total = $14
Final Math
Gross Sale: $100
Ad Cost (with fees): -$38.40
Order Processing (deposit auto-processing): -$15
Withdrawal Fees: -$14
Net after Sellvia = $32.60
If you include the deposit funding cost ($51) →
You actually paid $151 to fund deposits, spent $38.40 on ads, and ended with $32.60 net on a $100 sale. That’s a loss of $156.80 in this cycle.
Insights
Even ignoring the deposit funding step, Sellvia eats up ~67% of your $100 revenue through stacked fees.
If you include the deposit system, it becomes nearly impossible to profit unless you sell very high-margin products (200–300% markup).
Honestly, I’ve realized this situation is unreasonable and not worth my time, so I’ve decided to close my store.